🔒 Data Protection

Uwon77 Privacy Policy — Your Privacy Is Our Priority

Uwon77 is committed to protecting the personal data of every Malaysian member in accordance with the Personal Data Protection Act 2010 (PDPA). Find out how we collect, use, and safeguard your information transparently and responsibly.

Updated on 1 January 2026
256-bit
SSL Encryption
PDPA
Malaysian Legislation Compliance
0
Data Sold to Third Parties
24/7
Security Monitoring

Uwon77's Data Protection Principles

Six core principles that shape how we handle your personal data

Purpose-Driven Collection

Data is collected only for clear and legitimate purposes. We do not collect data beyond what is necessary to operate the uwon77 service.

Full Confidentiality

Your personal information will not be shared, sold, or transferred to any third party without your explicit consent, except as required by law.

Technical Security

256-bit SSL encryption, multi-layered firewalls, and an active intrusion detection system keep your data protected from external threats at all times.

Right to Access & Rectification

You have the right to access, correct, or update your personal data at any time through your account settings or by contacting us directly.

Full Transparency

We are always transparent about the data we collect and how it is used. There are no hidden agendas in the way we handle uwon77 members' personal data.

Limited Retention

Personal data is retained only for as long as necessary or required under Malaysian law. Data that is no longer needed will be securely deleted.

Quick Summary: uwon77 collects your personal data solely to operate the platform, ensure account security and comply with Malaysian law. We do not sell your data. You may request access, correction or deletion of your data at any time.

1 Introduction

This Privacy Policy describes the personal data protection practices of uwon77 ("we", "platform") with respect to information collected from users of the uwon77 platform ("you", "Member") accessible at uwon77.my.

As an online betting platform serving Malaysian users, uwon77 is bound by Malaysia's Personal Data Protection Act 2010 (PDPA). We take this responsibility seriously and are committed to ensuring your personal data is handled in the most secure, transparent and ethical manner.

By registering an account with uwon77 or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.


2 Personal Data We Collect

Uwon77 collects various types of personal data depending on how you interact with our platform. The following are the categories of data we collect:

Data Category Sample Information Primary Purpose
Identity Data Full name, MyKad number, date of birth, gender Identity verification (KYC), legal compliance
Contact Data Mobile number, email address, postal address Account communications, transaction notifications
Financial Data Bank account number, e-wallet details (Touch 'n Go, GrabPay, DuitNow), transaction records Deposit & withdrawal processing in RM
Technical Data IP address, device type, browser, operating system, access logs Security, fraud detection, platform performance
Usage Data Game records, bets, winnings, slots & live casino activity Account management, responsible gambling compliance
Communication Data Live Chat records, support emails, feedback Customer support, service improvement

Note: uwon77 does not collect credit card information directly. All financial transactions are processed through PCI-DSS compliant payment gateways such as FPX, DuitNow, and licensed e-wallet providers in Malaysia.


3 How Personal Data Is Collected

Your personal data is collected through the following channels when you interact with the uwon77 platform:

3.1 Directly From You

  • Account registration form — name, email, phone number, date of birth.
  • Identity verification (KYC) process — copy of MyKad or passport.
  • Deposit and withdrawal forms — payment method information.
  • Customer support interactions via Live Chat or email.
  • Feedback, reviews or surveys you voluntarily submit.

3.2 Automatically

  • Cookies and tracking technologies as you browse the platform.
  • Server logs recording IP addresses, access times and pages visited.
  • Game session data — bets placed, games played (slots, football, e-sports, roulette, live casino) and session duration.
  • Device data — phone model, operating system version, and screen resolution to ensure optimal display.

3.3 From Approved Third Parties

  • Identity verification service providers for the KYC process.
  • Licensed payment gateway providers in Malaysia to verify transactions.
  • Fraud prevention agencies to detect suspicious activity.

4 Purpose of Personal Data Use

Uwon77 uses the personal data collected solely for the following legitimate and necessary purposes:

  • Account Management: Creating, verifying and managing Member accounts, including secure login processes and two-factor authentication.
  • Transaction Processing: Verifying and processing deposits and withdrawals in Malaysian Ringgit (RM) via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX.
  • Identity Verification: Complying with KYC requirements and anti-money laundering (AML) laws as mandated by Malaysian authorities.
  • Platform Security: To identify and prevent fraud, multi-account use, collusion, and other unlawful activities on the uwon77 platform.
  • Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and provide appropriate support to Members who need it.
  • Service Communications: Sending transaction notifications, security alerts, terms updates and relevant promotional information.
  • Service Improvement: Analysing usage patterns to improve the user experience, platform performance and the variety of games offered.
  • Legal Compliance: To comply with legal obligations, regulations, and court orders enforceable in Malaysia.

Marketing: uwon77 will only send you marketing communications if you have given your explicit consent during registration. You may opt out of marketing communications at any time via the unsubscribe link in any email or by updating your communication preferences in your account settings.


5 Data Sharing With Third Parties

Uwon77 does not sell, rent, or trade your personal data to any party for marketing purposes. Data sharing only occurs in the following limited situations:

5.1 Selected Service Providers

We share necessary data with third-party companies that support the operation of our platform, including licensed payment gateway providers, licensed game software suppliers, customer service providers, and cloud infrastructure that meets international security standards. All third parties are bound by strict confidentiality agreements and are not permitted to use your data for any other purpose.

5.2 Legal Requirements

Uwon77 may be required to disclose your personal data to Malaysian authorities if mandated by law, court order, or in the context of cooperation with official investigations into fraud, money laundering or other illegal activities.

5.3 Protection of Legal Rights

Data may be disclosed where we reasonably believe it is necessary to protect the rights, property, or safety of uwon77, our Members, or the public, in accordance with applicable law.


6 Cookies & Tracking Technologies

The uwon77 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions smoothly. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login authentication and session security. Cannot be disabled.
  • Performance Cookies: Collects information on how Members use the platform to help us continuously improve the overall user experience.
  • Functional Cookies: Remembering your preferences and settings — such as your preferred language and display mode — to deliver a more personalised experience.
  • Analytics Cookies: Helping us understand traffic patterns and user behaviour to improve platform content and design.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the uwon77 platform.


7 Data Security

Uwon77 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, misuse or accidental disclosure:

  • 256-bit SSL/TLS Encryption for all data communications between your device and our servers.
  • Two-Factor Authentication (2FA) which Members can activate for added login protection.
  • Multi-layered firewall and an active intrusion detection system (IDS) that monitors threats 24/7.
  • Database encryption for all sensitive data stored, including financial information and KYC documents.
  • Role-based access control — only authorised staff may access Members' personal data, strictly on a need-to-know basis.
  • Regular security audits by independent third parties to identify and address any system vulnerabilities.
  • Incident response plan to address any data breaches swiftly and effectively.

Shared Responsibility: While uwon77 takes all reasonable steps to protect your data, internet security can never be fully guaranteed. You are also responsible for keeping your password confidential and not sharing your login credentials with anyone.


8 Your Rights Under the PDPA

As a uwon77 Member protected under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data:

Right of Access

Request a copy of the personal data we hold about you at any time.

Right to Rectification

Correct inaccurate or incomplete data via your account settings or by contacting our support team.

Right to Erasure

Request deletion of your data when it is no longer required, subject to legal obligations.

Right to Object

Object to the processing of your data for direct marketing purposes at any time, with no conditions attached.

Right to Restriction

Request a restriction on the processing of your data while a dispute or review is in progress.

Right to Portability

Receive your data in a machine-readable format for transfer to another provider.

To exercise any of the rights above, please contact our Data Protection Officer by email at privacy@uwon77.my or via the platform's Live Chat. We will process your request within 21 business days in accordance with PDPA requirements.


9 Data Retention & Deletion

Uwon77 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or to comply with Malaysian legal requirements. Our data retention guidelines are as follows:

  • Active account data: Retained for the duration of your active account and for 5 years after account closure, in line with Malaysian financial regulatory requirements.
  • Financial transaction records: Retained for 7 years in compliance with the Companies Act and Inland Revenue Board (LHDN) requirements.
  • KYC Documents: Retained for the period prescribed by applicable anti-money laundering laws.
  • Support communication logs: Retained for 2 years for reference and service improvement purposes.
  • Anonymised analytics data: May be retained for a longer period in non-identifiable format for research and improvement purposes.

Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with the data deletion procedures established by the uwon77 security IT team.


10 Changes to the Privacy Policy

Uwon77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. Each new version will display the most recent "Updated" date at the top of this document.

For material changes that significantly affect your privacy rights, uwon77 will provide at least 14 days' notice before the changes take effect, via your registered email or an in-platform notification. Your continued use of the platform after the changes take effect will be considered acceptance of the revised policy.


11 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the uwon77 Data Protection Officer (DPO) through the following channels:

  • DPO Email: privacy@uwon77.my
  • General Support Email: support@uwon77.my
  • Live Chat: Available 24/7 on the uwon77 platform

We are committed to responding to all privacy-related enquiries within 3 working days and resolve complaints within 21 working days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP).

Why Your Privacy Is Safe with uwon77

The concrete steps we take to protect every Malaysian member

PDPA 2010 Compliance

Every data handling process at uwon77 is designed to be fully compliant with Malaysia's Personal Data Protection Act 2010. We undergo periodic compliance audits conducted by independent parties.

No Data Selling

Uwon77 has never and will never sell member personal data to advertisers, data brokers, or any third party for commercial gain.

Secure & Stable Servers

Member data is stored in high-tier data centres with layered redundancy, automated backup systems, and round-the-clock real-time cyberthreat monitoring.

Data Protection Officer

Uwon77 has appointed a dedicated Data Protection Officer (DPO) to oversee all privacy practices and serve as the point of contact for any data-related enquiries.

Secure RM Payments

All deposit and withdrawal transactions are processed in MYR through licensed payment gateways — Touch 'n Go, GrabPay, DuitNow, and FPX — which comply with the highest security standards.

Rapid Incident Notification

In the event of a security incident affecting your data, uwon77 is committed to notifying you within 72 hours, in line with industry best practices.

Your Data Is Safe — Play With Peace of Mind at uwon77

Join over 500,000 Malaysian members who trust uwon77. Register a free account today and enjoy a welcome bonus of up to RM 288.

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